We engineered a fully connected phygital CRM ecosystem integrating retail, doorstep service, loyalty funnels, AI-based segmentation and automated customer journeys across digital and physical touchpoints.
Cleanomatics operates across luxury laundry, home care services, subscription plans and offline partner touchpoints — but customer data was fragmented.
No behavioral segmentation. No lifecycle automation. No unified customer identity. Repeat revenue suffered.
We built a complete phygital CRM with connected service journeys, customer identity unification, tier-based segmentation and luxury brand-led retention funnels.
Powered by automation, insight dashboards, and reward loops — Cleanomatics increased repeat purchases, subscription usage and premium conversions.
“Our brand finally feels premium, connected and intelligent. The way our customers return, refer and engage has transformed.”
— Chief Brand Officer, Cleanomatics
Phygital CRM + Mobile App Integration
Loyalty & VIP Tier Segmentation
Automated Retention + Upsell Journeys
Partner Collaboration Funnels
Premium Brand Experience Framework
Behavior Intelligence Dashboard
Increase in Repeat Purchases
Higher Subscription Engagement
Collaboration Funnels Deployed